Frequently Asked Questions

These are the most frequently asked questions, but if you have any other questions, please reach out to us on our contact us page.

Weather policy

  • We will not fly if there is lightning within 20 miles of the tour route or wind above 25knots.

Refund Policy

  • If we have to cancel the flight due to weather and cannot reschedule we will issue a full refund. If a reservation is made and canceled within 24 hours of the flight $100 will be withheld from refund. If canceled 24 hours before flight time a full refund will be issued.

What to Wear

  • We have climate controlled helicopters so wear what you will be comfortable in and we can adjust the temperature for you!

Pilots Experience

  • Pilots have more than 20 years of combined experience with tours as well as instruction.

Hours of Operation

  • We are open from sunrise to sunset but can fly custom night tours on request.

Weight Limit

  • In the Robinson R44 it is a per seat weight limit of 280lbs
  • In the Robinson R22 it is a per seat weight limit of 240lbs
  • Total weight in R44 cannot exceed 600lbs per tour

Amount of Passengers Per Flight

  • We can take up to 3 passengers per flight in the R44 with children having to be older than 2 years of age. We can also accommodate passengers with handicaps if given prior notice.

Can We Take Our Own Pictures?

  • Absolutely we encourage customers to bring their own cameras to document the trip. We can also take the door off upon request and with consent from other passengers.

Military Discount

  • We would be honored to have military members fly with us. Please be able to provide a current ID. While we honor our veterans we only offer the discount to active members.